Privacy Policy
Last updated: May 2026
1. Introduction
RTTools ("we", "our", or "us") is a platform operated by Redeker Analytics LLC, committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
We do not sell your personal data to third parties. Ever.
2. Information We Collect
Email address, password (hashed), account creation date, subscription plan
Tools used, assets analyzed, timeframes selected, credit consumption history
Billing information processed by our payment provider. We do not store card numbers.
IP address, browser type, device information, access timestamps
3. How We Use Your Information
- Provide the Service — Manage your account, process credits, and deliver platform features
- Billing — Process payments and manage subscriptions
- Platform improvement — Analyze usage patterns to improve features and performance
- Security — Detect and prevent fraud, abuse, or unauthorized access
- Communication — Send transactional emails (receipts, account alerts, policy updates)
We do not use your data for advertising or share it with third-party marketers.
4. Data Storage and Security
Your data is stored securely on Amazon Web Services (AWS) infrastructure in the United States. We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS/TLS)
- Secure authentication via AWS Cognito
- Access controls and audit logging
- Regular security reviews
5. Third-Party Services
RTTools uses the following third-party services that may process your data:
- AWS (Amazon Web Services) — Cloud infrastructure and authentication
- Payment Provider — Payment processing and subscription management
- Market data providers — Binance, Polygon.io, CoinGecko for asset price data (no personal data shared)
Each provider has their own privacy policy. We encourage you to review them.
6. Your Rights
You have the right to:
- Access — Request a copy of the personal data we hold about you
- Correction — Request correction of inaccurate data
- Deletion — Request deletion of your account and associated data
- Portability — Receive your data in a machine-readable format
- Opt-out — Unsubscribe from non-essential communications at any time
To exercise any of these rights, contact us at support@realtradertools.com
7. Data Retention
We retain your account data for as long as your account is active. Usage history and transaction records are retained for up to 2 years for billing and legal compliance purposes. Upon account deletion, personal data is removed within 30 days.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email. Continued use of the Service after changes constitutes acceptance of the updated policy.
9. Contact
For privacy-related inquiries, contact us at support@realtradertools.com